I’m a programmer by trade. I read a lot of tech-related and programming sites, both for the good tips and the horror stories. We’ve all heard about the IT guy who forgot to backup the production server (oops!) or the janitor who unplugged the AC in the server room (ouch!). All kinds of fun in the world of corporate IT.
We’ve even heard about some commercial software with heinous errors. Games with no sound. Security software that steals your resources. Sony installing rootkits. Microsoft software.
Eve Online, however, has just gone one step beyond. If you installed their new expansion, Trinity, on opening day, it deleted your boot.ini file. You can no longer boot Windows.
Even a rootkit leaves your computer working for a little while.
In case you haven’t heard of it, Eve Online is a space combat MMORPG. There are somewhere around 300,000 subscribers, and 30,000 people online on an average night. Tens of thousands of potential victims.
Of course, there was no warning that this would happen. They did not send out any kind of alert until a day later – today at 5:45pm EST. If you happened to reboot or shut down your system in that time, and you’re not running Linux (my saving grace), you’d be greeted with a unusable computer.
This is simply inexcusable. CCP, the developer of Eve, and whose slogan is “We Care More, We Work Harder,” is a professional software development firm. They should have tested what they’re putting on your computer. My God, you’d think making a computer inoperable would make one of their QA people say “Hmmm… that can’t be right.” There is no conceivable reason for the game installer to even touch the boot.ini file, forget about deleting it.